2026 Therap Southeast Regional Conference: Full Schedule

We welcome our Georgia providers as well as providers from the surrounding states of Alabama, Tennessee and South Carolina. There will be state specific tracks for each of the four states invited to this exciting event.

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

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10:20am EDT

Multi-Provider Communication

Tuesday August 4, 2026 10:20am - 11:10am EDT

Ballroom B

Communication is always a pivotal part of providing services. This session will cover the multitude of ways different members of an individual’s support team can ensure everyone is on the same page when it comes to providing care. We will discuss SComms, Shared Comments, Integrated Plan and the synced Individual Home Page.

Therap Presenters

Gavin Darby

Senior Support Specialist, Therap Services

#N/A

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services

State of Residence:
Alabama

What year did you begin working in the field?
2008

What year did you start working at Therap?
2015

What is your favorite thing about working for Therap?

I work with a great team of people all across the world. I enjoy getting to collaborate and learn from others as we work to implement Therap in state contracts. I also enjoy troubleshooting and resolving issues for providers to help them move along with the important work they do... Read More →

Tuesday August 4, 2026 10:20am - 11:10am EDT
Ballroom B

Service Documentation

11:20am EDT

Demystifying Therap Errors: An Interactive Problem-Solving Workshop

Tuesday August 4, 2026 11:20am - 12:10pm EDT

Ballroom B

Are you tired of encountering mysterious error messages or unexpected behaviors in Therap? Do you wish you had a better understanding of why things go wrong and how to quickly fix them? This dynamic and interactive workshop is designed to equip all Therap users from direct support professionals to administrators with practical strategies for troubleshooting common issues across the application.

Therap Presenters

Connor Bland

Support Specialist, Therap Services

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Tuesday August 4, 2026 11:20am - 12:10pm EDT
Ballroom B

General

1:10pm EDT

Bootcamp: The Person Centered Documentation Scavenger Hunt

Tuesday August 4, 2026 1:10pm - 2:00pm EDT

Ballroom B

Dive into The Person-Centered Documentation Scavenger Hunt, an interactive session designed to make compliance engaging and fun! Working in teams, you'll tackle real-world service scenarios to discover and utilize the various Therap modules that support person-centered practices. This session will guide you in capturing data that tells a rich, compliant story of great support while ensuring you meet all federal and state requirements. You'll leave with a deeper understanding of how to seamlessly blend meaningful individual stories with necessary documentation.

Therap Presenters

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services

State of Residence:GeorgiaWhat year did you begin working in the field?2000What year did you start working at Therap?2014Accreditations you want to noteDr. of Business Administration - Leadership; CtLC Ambassador; CtLC Coach; Person-Centered Thinking TrainerLinkedIn Profile Link:https://www.linkedin.com/in/dr-shae-dotson-52081715?utmWhat... Read More →

Devin Hardy

Support Specialist II, Therap Services

#N/A

Tuesday August 4, 2026 1:10pm - 2:00pm EDT
Ballroom B

General

3:00pm EDT

Reporting Across the Application

Tuesday August 4, 2026 3:00pm - 3:00pm EDT

Ballroom B

Master the different levels of reporting across the application to gain agency insights. This session provides an essential overview of reporting options, from basic searches and in-module reports to advanced tools like module dashboards, Report Library reports, and Business Intelligence for comprehensive data analysis.

Therap Presenters

Mike Tolman

Senior Support Specialist II, Care Innovation, Therap Services

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services

#N/A

Tuesday August 4, 2026 3:00pm - 3:00pm EDT
Ballroom B

Admin/Access/Intake

3:10pm EDT

Overview of Business Intelligence

Tuesday August 4, 2026 3:10pm - 4:00pm EDT

Ballroom B

Get a comprehensive tour of the available Business Intelligence dashboards to turn your agency's data into actionable insights. See what dashboards are available, including those for Billing, Data Driven Outcomes, Demographics, Employment History, EVV, General Event Reports, and Health Tracking.

Therap Presenters

Jason Laws

Director of Quality & Data Initiatives, Therap Services

State of Residence:
Georgia

What year did you begin working in the field?
1999

What year did you start working at Therap?
2010

Accreditations you want to note
MSW, UNC-CH (2007), NLCDD (2008)

What is your favorite thing about working for Therap?

The opportunity to apply technical tools t... Read More →

Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom B

Reporting

4:10pm EDT

Care Plans 101

Tuesday August 4, 2026 4:10pm - 5:00pm EDT

Ballroom B

This session will provide a foundational review of creating Care Plans in Therap. We'll then go beyond the basics to explore creative and innovative ways to utilize these plans to better document and support the unique needs and goals of the people you serve.

Therap Presenters