2026 Therap Southeast Regional Conference: Full Schedule

We welcome our Georgia providers as well as providers from the surrounding states of Alabama, Tennessee and South Carolina. There will be state specific tracks for each of the four states invited to this exciting event.

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

8:00am EDT

Registration

Tuesday August 4, 2026 8:00am - 9:00am EDT

Ballroom A

Tuesday August 4, 2026 8:00am - 9:00am EDT
Ballroom A

General

9:00am EDT

Welcome & Regional Discussion/Plenary

Tuesday August 4, 2026 9:00am - 10:00am EDT

Ballroom A

Tuesday August 4, 2026 9:00am - 10:00am EDT
Ballroom A

General

10:20am EDT

GA: What's in My Bundle?

Tuesday August 4, 2026 10:20am - 11:10am EDT

Ballroom C

GA providers with a DBHDD-linked account: you have two choices for your Therap account. Join this session to determine whether the State Provided Functionality Bundle or the GA State Bundle with Incentive fits your needs. We will cover the specific modules included in each bundle, provide a short overview of their functionality, and share guidance on how to access additional modules.

Therap Presenters

Heather Daily

Business Development Territory Manager, Therap Services

State of Residence:
Georgia

What year did you begin working in the field?
2000

What year did you start working at Therap?
2021

Accreditations you want to note
BS Psychology, BA Sociology, MPA Public Administration/Nonprofit Management, Person Centered Thinking Trainer, Charting the Life... Read More →

Sarah Papenhausen

Senior Business Analyst, Therap Services

#N/A

Tuesday August 4, 2026 10:20am - 11:10am EDT
Ballroom C

General

11:20am EDT

Demystifying Therap Errors: An Interactive Problem-Solving Workshop

Tuesday August 4, 2026 11:20am - 12:10pm EDT

Ballroom B

Are you tired of encountering mysterious error messages or unexpected behaviors in Therap? Do you wish you had a better understanding of why things go wrong and how to quickly fix them? This dynamic and interactive workshop is designed to equip all Therap users from direct support professionals to administrators with practical strategies for troubleshooting common issues across the application.

Therap Presenters

Connor Bland

Support Specialist, Therap Services

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Tuesday August 4, 2026 11:20am - 12:10pm EDT
Ballroom B

General

12:10pm EDT

LUNCH

Tuesday August 4, 2026 12:10pm - 1:00pm EDT

Ballroom A

Tuesday August 4, 2026 12:10pm - 1:00pm EDT
Ballroom A

General

1:10pm EDT

Beyond Words: The Power of Secure Video Documentation

Tuesday August 4, 2026 1:10pm - 2:00pm EDT

Ballroom E

Join us for a Hands-On session, designed to walk through the Secure Video Documentation modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenters

Caiti Woodburn

Assistant Director of Support, Therap Services

Benjamin Martin

Senior Support Specialist II, Care Innovation, Therap Services

Tuesday August 4, 2026 1:10pm - 2:00pm EDT
Ballroom E

General

1:10pm EDT

Bootcamp: The Person Centered Documentation Scavenger Hunt

Tuesday August 4, 2026 1:10pm - 2:00pm EDT

Ballroom B

Dive into The Person-Centered Documentation Scavenger Hunt, an interactive session designed to make compliance engaging and fun! Working in teams, you'll tackle real-world service scenarios to discover and utilize the various Therap modules that support person-centered practices. This session will guide you in capturing data that tells a rich, compliant story of great support while ensuring you meet all federal and state requirements. You'll leave with a deeper understanding of how to seamlessly blend meaningful individual stories with necessary documentation.

Therap Presenters

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services

State of Residence:GeorgiaWhat year did you begin working in the field?2000What year did you start working at Therap?2014Accreditations you want to noteDr. of Business Administration - Leadership; CtLC Ambassador; CtLC Coach; Person-Centered Thinking TrainerLinkedIn Profile Link:https://www.linkedin.com/in/dr-shae-dotson-52081715?utmWhat... Read More →

Devin Hardy

Support Specialist II, Therap Services

#N/A

Tuesday August 4, 2026 1:10pm - 2:00pm EDT
Ballroom B

General

3:00pm EDT

Getting to Know You: The Power of One Page Descriptions in the Person Centered Discovery Process

Tuesday August 4, 2026 3:00pm - 3:00pm EDT

Ballroom A

Dive into Getting to Know You: The Power of One Page Descriptions with this highly interactive session that explores this foundational tool of Person-Centered Practices. You'll learn the core elements of a one-page description, practice the essential discovery work, and even create your own personal example. The session will then connect this vital information to the "About Me" section of the Therap Individual Plan, demonstrating how to translate the person's story into richer, more meaningful digital documentation.

Therap Presenters

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services

Devin Hardy

Support Specialist II, Therap Services

#N/A

Tuesday August 4, 2026 3:00pm - 3:00pm EDT
Ballroom A

General

3:00pm EDT

Therap Trivia

Tuesday August 4, 2026 3:00pm - 3:00pm EDT

Ballroom E

Who is the Therap expert in the room? Join us for an interactive game designed to test your Therap knowledge!

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Tarin Tripp

Senior Support Specialist II, State Team, Therap Services

State of Residence:
Georgia

What year did you begin working in the field?
2004

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I love helping Therap Users find that 'Ah Ha!" moment when everything clicks and they realize how smooth... Read More →

Tuesday August 4, 2026 3:00pm - 3:00pm EDT
Ballroom E

General

3:10pm EDT

AL: Making the Most of Optional Modules

Tuesday August 4, 2026 3:10pm - 4:00pm EDT

Ballroom D

When it comes to using Therap in Alabama, there is way more to Therap than just the state-mandated modules. We will take a tour of T-Logs, Personal Finance, SComm, Health Tracking, and the Therap Mobile App. All of which are available for use as part of your current package!

Therap Presenters

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services

State of Residence:
Alabama

What year did you begin working in the field?
2008

What year did you start working at Therap?
2015

What is your favorite thing about working for Therap?

I work with a great team of people all across the world. I enjoy getting to collaborate and learn from others as we work to implement Therap in state contracts. I also enjoy troubleshooting and resolving issues for providers to help them move along with the important work they do... Read More →

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom D

General

3:10pm EDT

GA: CM Type User - Outcome Reviews & Task Tracker

Tuesday August 4, 2026 3:10pm - 4:00pm EDT

Ballroom C

A detailed look into the Outcome Review and the Task Tracker module in Therap. Walk away with a better understanding on how to navigate these modules and maximize the features to streamline your workflow.

Therap Presenters

Tarin Tripp

Senior Support Specialist II, State Team, Therap Services

Sarah Papenhausen

Senior Business Analyst, Therap Services

#N/A

Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom C

General

3:10pm EDT

Overview of the Behavior Plan

Tuesday August 4, 2026 3:10pm - 4:00pm EDT

Ballroom E

Gain a comprehensive understanding of the Behavior Plan lifecycle in Therap. This session will walk through administrative configurations, plan creation workflows, proper data entry techniques, and reporting capabilities. Additionally, learn how to document and utilize Significant Life Events in relation to the behavior plan.

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom E

General

4:10pm EDT

Single Sign On (SSO) Now!

Tuesday August 4, 2026 4:10pm - 5:00pm EDT

Ballroom E

Are you tired of typing in your password? Join us for an overview of Single Sign On, which allows users to utilize an SAML-based Identity Provider (IDP) to log into Therap without entering their login credentials. Users can come to simply learn more; or Super Admins can leave the session with their agency enabled to use SSO.

Therap Presenters