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We welcome our Georgia providers as well as providers from the surrounding states of Alabama, Tennessee and South Carolina. There will be state specific tracks for each of the four states invited to this exciting event.
Venue: Ballroom D clear filter
Tuesday, August 4
 

10:20am EDT

Alabama Intake Process
Tuesday August 4, 2026 10:20am - 11:10am EDT
Ballroom D
Join our session for insights and refreshers on the individual intake process and maintenance for AL provider accounts whether IDD, Mental Health and Substance Use, or Autism. Learn proactive skills to keep your program enrollments and case loads accurate.
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist II, Therap Services
#N/A
avatar for Dr. Ishya “Shae” Dotson

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services
State of Residence:GeorgiaWhat year did you begin working in the field?2000What year did you start working at Therap?2014Accreditations you want to noteDr. of Business Administration - Leadership; CtLC Ambassador; CtLC Coach; Person-Centered Thinking TrainerLinkedIn Profile Link:https://www.linkedin.com/in/dr-shae-dotson-52081715?utmWhat... Read More →
Tuesday August 4, 2026 10:20am - 11:10am EDT
Ballroom D
  Admin/Access/Intake

11:20am EDT

TN Workshop: ISP Programs (Shift Notes)
Tuesday August 4, 2026 11:20am - 12:10pm EDT
Ballroom D
This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop. In this session, you'll learn how to maximize your data collection and reporting by understanding how different fields within ISP Programs affect outcomes. We'll show you how to create and use ISP Program templates to streamline documentation.
Therap Presenters
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, State Team, Therap Services
State of Residence:
Georgia

What year did you begin working in the field?
2004

What year did you start working at Therap?
2022

What is your favorite thing about working for Therap?

I love helping Therap Users find that 'Ah Ha!" moment when everything clicks and they realize how smooth... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Billing Team, Therap Services

Tuesday August 4, 2026 11:20am - 12:10pm EDT
Ballroom D
  Service Documentation

1:10pm EDT

SC: ISP Programs for Non-Employment Services
Tuesday August 4, 2026 1:10pm - 2:00pm EDT
Ballroom D
If you're providing Non-Employment services in South Carolina, one great way to track progress towards goals is using ISP Programs. Join us as we discuss how to properly set up an ISP Program to create an individualized goal tracking (ISP Data) sheet that can easily be tracked by direct support professionals.
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services
#N/A
Tuesday August 4, 2026 1:10pm - 2:00pm EDT
Ballroom D
  Service Documentation

3:00pm EDT

TN: Case Notes for Providers
Tuesday August 4, 2026 3:00pm - 3:00pm EDT
Ballroom D
We will cover every step of the Case Notes process, including building a location and activity type library, utilizing a questionnaire, crafting your custom template, entering data and generating billable data.
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services
#N/A
avatar for Connor Bland

Connor Bland

Support Specialist, Therap Services

Tuesday August 4, 2026 3:00pm - 3:00pm EDT
Ballroom D
  Service Documentation

3:10pm EDT

AL: Making the Most of Optional Modules
Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom D
When it comes to using Therap in Alabama, there is way more to Therap than just the state-mandated modules. We will take a tour of T-Logs, Personal Finance, SComm, Health Tracking, and the Therap Mobile App. All of which are available for use as part of your current package!
Therap Presenters
avatar for Stephanie Masters Norton

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services
State of Residence:
Alabama

What year did you begin working in the field?
2008

What year did you start working at Therap?
2015

What is your favorite thing about working for Therap?

I work with a great team of people all across the world. I enjoy getting to collaborate and learn from others as we work to implement Therap in state contracts. I also enjoy troubleshooting and resolving issues for providers to help them move along with the important work they do... Read More →
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, Therap Services

Tuesday August 4, 2026 3:10pm - 4:00pm EDT
Ballroom D
  General

4:10pm EDT

AL: General Event Reports and GER Resolution
Tuesday August 4, 2026 4:10pm - 5:00pm EDT
Ballroom D
Follow the full life cycle of a General Event Report (GER), from initial submission through the required review and approval process. This session will walk you through utilizing the GER Resolution module - the dedicated tool for documenting detailed incident investigations - including investigator narratives, involved parties, and essential corrective action plans.
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist II, Therap Services
#N/A
Tuesday August 4, 2026 4:10pm - 5:00pm EDT
Ballroom D
  Service Documentation
 
Wednesday, August 5
 

10:20am EDT

Health Tracking 101
Wednesday August 5, 2026 10:20am - 11:10am EDT
Ballroom D
Therap Presenters
avatar for Connor Bland

Connor Bland

Support Specialist, Therap Services

Wednesday August 5, 2026 10:20am - 11:10am EDT
Ballroom D
  Health/Medical

11:20am EDT

Training Management System
Wednesday August 5, 2026 11:20am - 12:10pm EDT
Ballroom D
Therap Presenters
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, Therap Services

avatar for Connor Bland

Connor Bland

Support Specialist, Therap Services

Wednesday August 5, 2026 11:20am - 12:10pm EDT
Ballroom D
  General

1:10pm EDT

TN: Therap for MCOs & ECF/ECF Choices
Wednesday August 5, 2026 1:10pm - 2:00pm EDT
Ballroom D
Therap Presenters
avatar for Heather Daily

Heather Daily

Business Development Territory Manager, Therap Services
State of Residence:
Georgia

What year did you begin working in the field?
2000

What year did you start working at Therap?
2021

Accreditations you want to note
BS Psychology, BA Sociology, MPA Public Administration/Nonprofit Management, Person Centered Thinking Trainer, Charting the Life... Read More →
Wednesday August 5, 2026 1:10pm - 2:00pm EDT
Ballroom D
  General

2:10pm EDT

Day in the Life: Quality Assurance Monitor
Wednesday August 5, 2026 2:10pm - 3:00pm EDT
Ballroom D
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
#N/A
avatar for Connor Bland

Connor Bland

Support Specialist, Therap Services

Wednesday August 5, 2026 2:10pm - 3:00pm EDT
Ballroom D
  Quality Assurance

3:10pm EDT

Where Do I Put That: Health & Medical
Wednesday August 5, 2026 3:10pm - 4:00pm EDT
Ballroom D
Therap Presenters
avatar for Fayonne Johnson

Fayonne Johnson

Associate Director of Support, Interoperability, Therap Services

avatar for Felicia Fox

Felicia Fox

Senior Support Specialist, Therap Services

Wednesday August 5, 2026 3:10pm - 4:00pm EDT
Ballroom D
  Health/Medical

4:10pm EDT

Unlock the Power of Questions: Exploring the Versatile Questionnaire Module
Wednesday August 5, 2026 4:10pm - 5:00pm EDT
Ballroom D
Therap Presenters
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
#N/A
Wednesday August 5, 2026 4:10pm - 5:00pm EDT
Ballroom D
  Service Documentation
 
2026 Therap Southeast Regional Conference
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